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SSO & SCIM
SAML 2.0 SSO and SCIM provisioning — connect your IdP, automate user lifecycle.
Contact Center · Enterprise
Enterprise rules.
Your terms.
SSO, SCIM, multi-site routing, custom SLAs, and a dedicated success team. Contact center built for enterprises that need control.
Enterprise Plan · Acme Corp
Active
Identity Provider
Okta SSO — Connected
SAML 2.0 · 847 users synced
Active Sites
New York HQ
120 agents
London EU
64 agents
Singapore APAC
41 agents
Enterprise Features
SSO / SAML 2.0
SCIM Provisioning
Custom SLA Tiers
Data Residency
Dedicated CSM
BYOC (SIP Trunks)
Custom Audit Logs
Multi-Region Failover
Built for the same scale demands enterprise IT teams already plan around — SSO, SCIM, and multi-site routing from day one.
Enterprise-grade. Without the enterprise pain.
Compliance controls follow guidance from NIST, so security reviews move faster, not slower.
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Multi-Site Routing
Route across global contact center sites with priority and overflow rules.
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Custom SLAs
Negotiate SLA tiers per team, queue, or customer segment — backed by our team.
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Dedicated Success Team
Named CSM and 24/7 priority support with 1-hour response SLA.
05
Custom Integrations
Custom API integrations, webhook pipelines, and enterprise data export.
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Advanced Compliance
SOC 2, HIPAA, GDPR, PCI DSS — with audit logs and data residency options.
Every enterprise deployment includes a review matching the same controls documented in our security overview.
Frequently Asked
Questions about Enterprise.
Everything you need to know about onboarding, compliance, and support at scale.
Dedicated implementation manager, custom training, SSO setup, and a 30-day hypercare period with white-glove support.
Built for your scale. Ready on day one.
SSO, SCIM, custom SLAs, and a dedicated success team from the start.