Contact Center · Enterprise

Enterprise rules.
Your terms.

SSO, SCIM, multi-site routing, custom SLAs, and enterprise account support. Contact center built for enterprises that need control.

Enterprise Plan · Acme Corp
Active
Identity Provider
Okta SSO — Connected
SAML 2.0 · 847 users synced
Active Sites
New York HQ
120 agents
Primary
London EU
64 agents
Overflow
Singapore APAC
41 agents
Overflow
Enterprise Features
SSO / SAML 2.0
SCIM Provisioning
Custom SLA Tiers
Data Protection Terms
Enterprise Account Support
BYOC (SIP Trunks)
Custom Audit Logs
Multi-Region Failover

Built for the same scale demands enterprise IT teams already plan around — SSO, SCIM, and multi-site routing from day one.

Enterprise-grade. Without the enterprise pain.

Compliance controls follow guidance from NIST, so security reviews move faster, not slower.

01

SSO & SCIM

SAML 2.0 SSO and SCIM provisioning — connect your IdP, automate user lifecycle.

02

Multi-Site Routing

Route across global contact center sites with priority and overflow rules.

03

Custom SLAs

Negotiate SLA tiers per team, queue, or customer segment — backed by our team.

04

Enterprise Account Support

Enterprise onboarding and account support.

05

Custom Integrations

Custom API integrations, webhook pipelines, and enterprise data export.

06

Advanced Compliance

GDPR tooling with audit logs. Data protection terms are described in our Privacy Policy.

Every enterprise deployment includes a review matching the same controls documented in our security overview.

Frequently Asked

Questions about Enterprise.

Everything you need to know about onboarding, compliance, and support at scale.

Dedicated implementation manager, custom training, SSO setup, and a 30-day hypercare period with white-glove support.

Built for your scale. Ready on day one.

SSO, SCIM, custom SLAs, and enterprise onboarding support from the start.