Wholesale Voice: Scalability, Reliability, Affordability
Wholesale voice providers deliver the backbone of efficient business communications. Access a network of reliable carriers, enjoy competitive pricing, and benefit from robust call quality and advanced features. Unlock the potential of seamless voice services and upgrade your communication strategy.
Navigate the complex world of telecommunications with confidence. Wholesale voice providers offer unmatched cost savings, enhanced flexibility, and global connectivity. Discover solutions tailored to your business needs and experience the benefits of scalable, reliable voice services.
An Introduction to Wholesale Voice
Wholesale voice involves carriers selling bulk voice services over VoIP infrastructure to resellers and service providers, who then package the services for business customers. The wholesalers manage the underlying network components like softswitches, SIP trunking, international gateways, and call routing systems that enable voice to be transmitted as data packets over broadband internet instead of analog signals. The wholesale market consists of tier 1 carriers, specialized wholesalers, resellers, MSPs, and master agents that distribute both national and international voice services.
Wholesale voice provides advantages:
- Cost savings - Wholesalers achieve economies of scale, lowering provider costs.
- Network access - Providers can tap into robust voice networks without building infrastructure.
- Improved call quality - Advanced systems enhance reliability and call clarity.
- Higher margins - Partners realize higher profits compared to traditional telco services.
- Rapid provisioning - Numbers and trunks can be activated quickly via API or portal tools.
By leveraging wholesale voice, providers deliver feature-rich cloud communications using proven, carrier-grade platforms.
Types of Wholesale Voice Services
- Domestic Voice Termination - Local and long distance call routing within the same country.
- International Termination - Connecting calls between different countries worldwide.
- Toll-Free Origination - Vanity 800/888 numbers provisioned for each provider.
- Local Number Portability - Seamlessly transferring existing phone numbers to new systems.
- SIP Trunking - Replacing PRI lines with VoIP connectivity using SIP protocol.
- Unified Communications - Bundles calling, conferencing, messaging and collaboration tools.
- Contact Center Solutions - Options for call routing, IVR, CRM integration, call monitoring and analytics.
- Network as a Service - Fully managed LAN/WAN/WiFi environment.
Wholesale Voice Use Cases
- ITSPs / MSPs - Technology providers improve offerings by reselling branded voice services.
- Resellers - Telecom resellers access advanced platforms to compete nationally.
- Multi-Location Companies - Wholesale voice cost-effectively connects all sites and workers.
- Call Centers - Scalable, reliable and feature-rich call center solutions.
- SMBs - Small businesses gain enterprise capabilities without high CAPEX.
- Hospitality - Hotels, resorts and casinos use cloud voice services flexibly.
- Healthcare - Hospitals and clinics implement unified communications across locations.
- Education - Campus-wide calling improves communications at schools / universities.
- Government - Highly secure and compliant voice solutions meet public sector demands.
The Future of Wholesale Voice
Surging VoIP Adoption - Over 80% of businesses now use VoIP, spurring demand for providers.
Hybrid Workforce - Wholesale voice supports remote/mobile users and dispersed teams.
Network Convergence - Bundled services like SD-WAN make providers a "one stop shop".
Contact Center Expansion - Omnichannel customer experiences require advanced voice capabilities.
5G and the Cloud - These technologies enable sophisticated unified communications.
Wholesale voice equips partners to pursue larger market shares as voice moves to the cloud.
Transform Your Communications with Wholesale Voice Services
Wholesale voice providers deliver more than just reliable call routing. Look for platforms offers businesses a powerful toolkit for streamlined, cost-effective communications. Key advantages include:
Proven International Network - Tier 1 global network with unparalleled quality and connectivity.
Scalability and Capacity - Supports massive traffic volumes for large Voice Wholesale carriers or small resellers.
Competitive Rates - Usage and unlimited pricing optimized for profitability.
Route Optimization - Intelligently routes calls for reliability and cost efficiency.
Network Redundancy - Geo-diverse POPs and multiple failover carriers.
Custom Solutions - Experts tailor offerings based on provider needs.
24/7 Support - Exceptional tech and customer support.
Cloud Management System - User-friendly dashboard, reporting and ordering.
With two decades of experience, Rozpar is an ideal wholesale voice partner to drive provider success.
Wholesale Voice Solutions
Connect with customers and partners worldwide through reliable carrier networks.
Domestic Voice Termination
- Competitive per-minute pricing
- Flexible capacity for all sizes.
- Multiple backup centers in North America.
International Termination
- Low cost routes to 140+ countries
- Global network of tier 1 carriers
- In-country portable numbers
Toll-Free Call Origination
- Immediate setup for vanity numbers
- Customizable call routing and menus.
- Real-time analytics dashboard
Local Number Portability
- Seamless transfer of existing numbers
- Minimizes downtime with porting team
- Ports thousands of numbers monthly
SIP Trunking
- Scalable DIDs with unlimited calling plans
- Emergency calling, caller ID and E911
- iPhone and Android apps
Unified Communications
- Cloud PBX with unlimited calling
- Video conferencing, screen sharing
- Team chat, presence & collaboration tools
Contact Center Solutions
- Omnichannel - voice, email, web chat, SMS
- CRM integrations and call routing
- APIs for customization
Network as a Service
- Private managed network connectivity
- Secure remote access and redundancy
- Firewalls, traffic shaping and more
Transitioning to Platform
Specialized onboarding teams provide a smooth transition:
- Number Porting - Techs port thousands of numbers seamlessly per month.
- Account Activation - Numbers, trunks and services ready in days.
- Dedicated Training - Comprehensive training and 24/7 support.
- Ongoing Optimization - Ensure quality and maximize platform value.
- Account Management - Single point of contact for escalations, renewals and growth.
Growing Your Business with Wholesale Voice
Rozper empowers partners to profitably expand their customer base:
- Target New Markets - Pursue incremental growth opportunities.
- Increase Profitability - Competitive pricing drives margins up.
- Improve Retention - Superior quality and support minimize churn.
- Recurring Revenue - More services per customer raise lifetime value.
- Expand Offerings - Add mobile, contact center, SD-WAN and more.
- Marketing Support - Co-brandable collateral and tailored campaigns.
Contact Us
Get in touch with our team today to learn more and discuss the right wholesale VoIP solution for your business needs. Connect with our VoIP experts and get started growing your VoIP business.
FAQs of Wholesale Voice
What is wholesale Voice?
Wholesale voice refers to selling voice services, like phone calls and text messages, in bulk quantities to other businesses for resale or internal use. Telecommunications companies and other large organizations often buy wholesale voice services to provide phone and messaging capabilities to their customers or employees. When purchased at wholesale rates, voice services can be more affordable than retail plans since wholesale voice providers can leverage economies of scale. The wholesale buyer then marks up the price when reselling voice services or bundles them into broader offerings. Wholesale voice services give buyers flexibility and cost savings compared to contracting directly with network operators. Providers enable full features like unlimited minutes, conferencing, SMS, and toll-free numbers on a wholesale basis. Overall, wholesale voice allows organizations to acquire foundational communication abilities more cost-effectively.
What are some of the leading wholesale Voice providers?
Top 5 Wholesale Voice Providers:
Rozper: One of the Best Wholesale Voip Provders.It have established itself as leaders through their vast networks, capabilities and commitment to deliver high-quality voice services worldwide.
My Country Mobile: A Dubai-based global wholesale VoIP provider with expansive network coverage across the Caribbean, Middle East, Europe, Asia and North America. Their wide-reaching network offers dependable international voice connectivity.
Verizon: A leading global telecom company providing advanced VoIP solutions through its extensive network present in over 150 countries. Verizon’s robust infrastructure makes them a trusted voice services provider.
BICS: An international communications enabler with a strong global VoIP presence. BICS facilitates voice traffic across Europe, Middle East, Africa, Americas and Asia Pacific. A key player in wholesale VoIP space.
Ace Peak: Specializes in comprehensive global VoIP termination services with strategic Points of Presence (POPs) in Americas, Europe and Asia. Known for ensuring reliable call routing and trusted voice connectivity services.
What is Wholesale Voice Termination?
Wholesale voice termination refers to the process of completing a phone call that originates on one network and terminates on another network. Telecom carriers buy and sell wholesale voice termination services to route calls across different networks. For example, when a customer of carrier A calls a customer of carrier B, carrier A will purchase voice termination from carrier B to connect the call. Carrier B then receives revenue for terminating the call on their network. Wholesale voice termination enables global connectivity, as carriers interconnect to form agreements and exchange voice traffic worldwide. It is a key process in the telecom industry that allows customers to make calls between different provider networks.
What are Wholesale Voice Termination Rates?
Wholesale Voice Termination rates refer to the fees that telephone carriers charge each other to connect or terminate calls on their networks. When a customer makes a phone call, the call originates on their carrier’s network but may need to be connected or terminated on another carrier’s network. The originating carrier pays a per-minute or per-second fee to the terminating carrier to complete that call, known as a termination rate. These wholesale rates are negotiated between carriers and can vary based on factors like destination, time of day, volume, and more. Setting regulated termination rates helps facilitate competition in the telecom industry.
What are Wholesale Voice Termination Providers?
Wholesale voice termination providers are telephone carriers that provide call termination services to other carriers. When a phone call is made, it may traverse multiple carrier networks before reaching its final destination. The originating carrier needs to pay termination fees to complete the call on other networks. Wholesale termination providers enable this by setting up connections to destination carrier networks. They negotiate termination rates and take on the role of delivering and terminating voice traffic on behalf of other carriers. Termination providers are essential for enabling end-to-end connectivity and reducing costs in the telecom industry. Major termination providers own global network infrastructure to terminate calls competitively and reliably. They offer termination services for calls to mobile, landline, and VoIP networks across multiple countries and regions.
What are Wholesale Voice Providers?
Wholesale Voice Providers are companies that sell bulk phone call minutes and services to other telecom carriers or providers at discounted rates. They own the infrastructure to route and terminate large volumes of national and international voice traffic over their networks. Wholesale voice enables carriers to cut costs and focus on their core offerings rather than building termination services.
What is Wholesale Voice Carrier?
A wholesale voice carrier is a telecommunications company that provides termination services for phone calls to other carriers and providers. They own the network infrastructure and connections required to route and complete national and international voice calls over their own as well as third party networks. Wholesale voice carriers buy minutes in bulk from service providers around the world and resell them at a markup to retail telecom companies who lack the infrastructure to terminate calls. This enables small carriers to provide calling services without investing in building global network connectivity and termination capabilities.
What is Wholesale Voice Business?
The wholesale voice business involves selling bulk voice call minutes and termination services to other telecom carriers and providers at discounted rates. Companies in this business own the infrastructure required to route and complete national and international calls over their networks. They buy large volumes of minutes from providers across the world and resell them at a markup to retail carriers lacking the capability to terminate calls globally. The wholesale voice business enables small telecom companies to provide calling services without investing in building global network connectivity themselves. It allows mobility of minutes and drives competition in the retail carrier marketplace.
What are Wholesale Voice Rates?
Wholesale voice rates refer to the per-minute or per-second charges that wholesale telecom carriers bill other providers for terminating calls on their networks. These discounted bulk rates are lower than retail rates. Wholesale voice providers buy large minute volumes from networks across the world and resell them at marked-up wholesale rates to other carriers. Rates vary based on destination, volume, time of day, and contracts. Highly competitive wholesale termination rates allow even small carriers to provide cost-effective calling services without investing in global network infrastructure. Wholesale voice enables mobility of minutes and drives greater competition and value in the retail telecom market.
What is Voice Termination?
Voice termination refers to the process of completing or terminating a phone call by routing it to its final destination on another carrier’s network. When a call is made, the originating carrier transports the call only up to the point where it interconnects with the destination network. They then need to pay termination rates to transmit the call via the networks of other interconnected domestic or international carriers to ultimately connect to the end-user’s phone and terminate the call. High quality and reliable voice termination capabilities are essential for telecom carriers to be able to provide uninterrupted connectivity and complete end-to-end calls for their customers.
What is Wholesale Call Termination?
Wholesale call termination refers to the process of completing or ‘terminating’ a phone call that originates on one network and is handed off to another network for completion. A wholesale carrier purchases call termination services from local phone companies in order to route and complete calls made by its customers. This allows long distance or mobile carriers to connect calls globally by purchasing termination services in the destination country or network. Wholesale call termination is a key process that enables interconnection between different telecom networks.
What is Voice Wholesale?
Voice wholesale refers to selling voice telecommunications services to other businesses rather than directly to end users. A voice wholesale provider purchases network capacity, telephone numbers, and termination services from network operators and carriers. They package these into voice services like phone calls, SMS messages, local numbers, toll-free numbers, call routing, and call termination. Voice wholesalers sell these packaged voice services to other telecom companies, call centers, contact centers, and business users at wholesale rates. Voice wholesale enables businesses to purchase only the specific voice services they need without building their own telecom network. It provides flexibility and saves costs for companies that require voice services.
What are a Wholesale Call Termination Rates?
Wholesale call termination rates refer to the fees charged by telecommunication carriers and providers to terminate or complete calls on their network. When a call is made from one network to another, the originating network must pay the destination network a per-minute rate to carry and terminate the call. The destination network sets wholesale termination rates based on costs of maintaining network infrastructure and a profit margin. Termination rates vary by country, network type (landline, mobile) and relationship between interconnected operators. Lower termination rates facilitate increased call volumes between networks. Regulation sometimes limits maximum termination rates to promote fair competition in the telecom industry.
What is Wholesale Termination?
Wholesale termination refers to the process of completing, or ‘terminating’, phone calls and messages that originate on one telecommunications network and are finished on another network. It enables interconnection between networks. A wholesale termination provider purchases call termination and SMS termination services from local telecom carriers worldwide. They package these services and sell wholesale termination to companies that need to terminate international calls and messages but don’t have their own global network infrastructure. Wholesale termination helps route calls and messages across different networks seamlessly. It supports worldwide communication by allowing call and SMS traffic to flow between networks through commercial agreements.
What are Wholesale Termination Rates?
Wholesale termination rates are the fees charged by telecommunications carriers and providers to terminate or complete calls and messages on their network. When a call or SMS originates on one provider’s network and is destined for a number on another network, the originating carrier must pay a per-minute or per-message rate to the destination carrier to terminate the communication. Wholesale termination rates account for infrastructure costs and profit margins. Rates vary based on factors like destination country, network type, call/message volume, and business relationships. Regulated maximum rates prevent price gouging. Lower rates increase interconnection traffic volumes between carriers. Wholesale termination enables global communication by facilitating the handoff between networks.
What are wholesale Termination Providers?
Wholesale termination providers are companies that specialize in completing international calls and messages across different telecommunication networks. They purchase call and SMS termination capacity from local operators across multiple countries. By aggregating termination services worldwide, wholesale termination providers can offer competitively priced international call and SMS routing and completion services to clients like mobile operators, call centers, and multinational corporations. Instead of building their own global network infrastructure, clients can leverage wholesale termination providers’ interconnected networks to seamlessly terminate traffic globally. This provides flexibility and cost efficiency for international voice and messaging services.
What are Wholesale SIP Termination?
Wholesale SIP termination refers to terminating voice over IP (VoIP) phone calls over the Session Initiation Protocol (SIP). With SIP termination, calls originating on one network are completed on another network using the SIP protocol which allows connectivity between voice over IP networks. Wholesale SIP termination providers bridge networks by purchasing SIP call termination capacity from local telecom carriers worldwide. They sell this wholesale SIP termination to other businesses to route international VoIP calls. SIP termination provides flexibility in call routing, reduced costs compared to conventional telephone networks, and scalability. It enables worldwide VoIP communication by allowing calls to be seamlessly passed between SIP-enabled networks through commercial agreements.
How do I choose the best voice termination provider for my business needs?
When selecting a wholesale voice termination provider, consider their geographic coverage and rates for terminating calls and SMS globally. Opt for reliable connections and quality of service. Evaluate their network redundancy and uptime SLAs. Look for customer support responsiveness and account management. Seek flexibility like short term contracts and scalable termination capacity. Understand billing practices and payment terms. For the best value, choose a larger provider with great rates leveraging high volume and density. But also consider smaller providers specializing in specific regions. Vet providers thoroughly and get references to find one matching your business needs and budget.
What are the latest trends in voice wholesale and how are they impacting the industry?
Migration to IP is a major trend impacting voice wholesale as landline declines. Wholesale VoIP and SIP trunking offer more flexibility and lower costs. Demand is growing for toll-free numbers and termination into emerging markets. Network function virtualization and software-defined networks provide scalability. Real-time analytics, AI-enabled tools, and dynamic routing optimize operations. Declining termination rates squeeze margins, driving consolidation. Wholesale voice is shifting from carrier-carrier to supporting enterprises directly. These trends are transforming voice into an agile, on-demand service integrated with modern communication platforms, but increased competition and technology disruption present challenges.
How can I improve the quality of my VoIP Routes?
The quality of VoIP routes depends on the networks carrying traffic. Choose routes with proven carriers that prioritize voice packets and avoid congestion. Optimize routing by selecting paths with the fewest hops, avoiding paths traversing the public internet. Monitor route quality and quickly remove underperforming routes. Implement direct peering relationships between networks and avoid transit carriers when possible. Use SIP trunks for call signaling redundancy. Invest in network infrastructure upgrades like more bandwidth. Shift to HD audio codecs like G.722 for clearer quality. With real-time analytics, identify and correct issues proactively. High-quality routes deliver reliable connectivity essential for VoIP call clarity.
What are the key challenges facing Voip Routes providers today?
Declining termination rates and margin compression are major challenges for VoIP routes providers. Network infrastructure and routing costs remain high while competition is increasing. Providers must adapt to shifting consumer preferences toward OTT voice apps and ongoing PSTN switch-offs. Staying on top of rapidly changing technology like virtualization and cloud delivery requires investment. Growing security threats like fraud and hacking must be addressed. Offering differentiated quality of service is more important than ever. Markets and regulations continue to fragment globally. To survive, VoIP routes providers must innovate their business models, optimize operations, focus on the highest value routes and deliver outstanding voice quality.
What are the differences between wholesale voice and VoIP voice services?
Traditional wholesale voice utilizes legacy circuit-switched telephone networks like PSTN, while VoIP voice leverages packet-switched IP networks. Wholesale voice follows regulated standards like SS7 signaling, while VoIP uses protocols like SIP. Wholesale voice quality depends on copper wire infrastructure, but VoIP relies on broadband connections. Wholesale voice offers limited flexibility as circuits are fixed, while VoIP enables advanced features and scalability. Wholesale voice is metered by the minute, but VoIP may have unlimited plans. Wholesale voice can only be modified through a carrier, whereas VoIP gives end users more control. Though deeply entrenched, outdated wholesale voice is declining in favor of more modern and flexible VoIP services.
How can voice providers help businesses save money on their communication expenses?
Voice providers can help businesses reduce expenses by consolidating services onto a single platform like a cloud-based Unified Communications Provider. This eliminates standalone costs for items like landlines, conferencing, voicemail, and 800 numbers. Providers can optimize routing to take advantage of least-cost paths and terminate traffic efficiently. They can help right-size phone plans to actual usage needs. Moving to VoIP solutions saves on infrastructure and internal IT costs. Providers can enable advanced features like auto-attendants and IVRs to reduce labor. Partnering with a provider to frequently audit and optimize services ensures businesses only pay for the communication capabilities they truly require.
What are the most important features to look for in a wholesale voice service?
The top considerations when selecting a wholesale voice service are call quality, reliability and coverage. Prioritize carriers with robust network infrastructure to avoid choppy or dropped calls. Look for redundant failover to guarantee uptime. International reach and competitive termination rates are key for global business. Flexible routing options and disaster recovery capabilities provide agility. Scalability to quickly add lines or minutes is crucial for growth. A user-friendly web portal allows convenient management. Competitive pricing and customized packages with value-added services demonstrate value beyond basic telephony. Partner with a provider who becomes an invested, strategic advisor, helping maximize communication technology investments.
How can I troubleshoot common issues with wholesale voice services?
Choppy call quality may indicate network congestion, so optimize routing. Robotic or echoing audio can result from codec mismatches between carriers, so align standards. One-way audio suggests signaling interference, often fixed by opening SIP ports. Call failures could require firewall adjustments to resolve. No ring tone points to incorrect destination routing that needs updating. Dropped calls can stem from limited bandwidth requiring an upgrade. Use call diagnostics tools and check real-time performance dashboards. Monitor traffic reports for abnormalities. Proactively escalate persistent issues. Maintain current vendor contact lists. Allow customer support remote access to diagnose. Being prepared to quickly triage and fix common problems improves wholesale voice service stability.
Who are the Top Wholesale Voice Providers?
These are the top 6 Wholesale voice Providers.
Rozper: A VoIP-based company that provides local numbers to startups and call centers.
- My Country Mobile: Focuses on delivering high-quality voice services tailored to businesses of all sizes.
- Verizon Partner Solutions: Leverages Verizon’s network capabilities to provide voice and VoIP wholesaling.
- IDT Express: A top global wholesaler handling over 20 billion voice minutes annually.
- Ribbon: Provides a wide array of voice solutions for wholesale operators and carriers.
- Ace Peak: Known for competitive VoIP wholesaling plans and reseller packages.
- AlxTel: An established leader in the voice wholesale carrier market.