All comparisons

Rozper vs Five9

Capable contact center, but CCaaS-only, priced at the high end, with seat minimums that lock out smaller teams.

✕
50-seat minFive9
1-seat min · no capRozper
Rozper
One platform, no minimum.

Office phones, contact center, and AI on one bill — starting at a single seat.

Five9
Deep CCaaS, enterprise-priced.

Strong routing and analytics — behind a 50-seat minimum and no bundled office phones.

Hover either side for the quick take.

Global
Number coverage

Local numbers and compliant calling in every market that matters to you.

Email + Chat
Support

A real person, not a ticket queue.

Feature spotlight

No giant table to scroll through.

Each card is scored out of its row count — hover to reveal exactly what's behind the number.

Rozper · 19/19Five9 · 8/19Hover a category to see the breakdown

Voice & messaging

4/4

Rozper 4/4 · Five9 2/4 — hover for the breakdown

Voice & messaging
  • Unlimited US/CA calling
  • Included office phone system (UCaaS)
  • International minute pool bundled
  • Local presence dialing

AI

3/3

Rozper 3/3 · Five9 0/3 — hover for the breakdown

AI
  • AI receptionist included at entry tier
  • AI conversation intelligence at entry tier
  • Sentiment & call summaries at entry tier

Contact center

4/4

Rozper 4/4 · Five9 4/4 — hover for the breakdown

Contact center
  • Skills-based ACD routing
  • Omnichannel inbox
  • Supervisor monitoring tools
  • Predictive / progressive dialer

Trust & commercial

2/2

Rozper 2/2 · Five9 0/2 — hover for the breakdown

Trust & commercial
  • No seat minimum
  • Monthly billing available

Channels & integrations

4/4

Rozper 4/4 · Five9 2/4 — hover for the breakdown

Channels & integrations
  • Omnichannel messaging (WhatsApp · SMS · web chat) at entry tier
  • Native Microsoft Teams integration
  • Salesforce · HubSpot · Zoho integrations
  • Public REST + webhooks API

Onboarding & seat flexibility

2/2

Rozper 2/2 · Five9 0/2 — hover for the breakdown

Onboarding & seat flexibility
  • Self-serve signup, no sales call required
  • In-app AI setup wizard, no IT ticket needed

What 25 seats costs.

$9.99 /seat/mo
$2,997 / year at 25 seats
AI included, no seat minimum

Five9 is typically sold to larger contact centers, so check its current seat minimums and pricing against your team size before deciding.

Illustrative example — figures are directional buyer guidance. Confirm current Five9 pricing before deciding.

Which Rozper tier replaces your seat.

Starter
$7.99 /seat/mo

A full business phone — calling, AI, SMS, and CRM sync from day one.

Solo operators and small teams just moving off a legacy phone line

ProfessionalPopular
$15.99 /seat/mo

Full omnichannel and deep integrations for growing teams.

Sales and support teams that need omnichannel plus real CRM depth

Enterprise
$25.99 /seat/mo

Voice cloning, predictive dialing, and analytics for high-volume ops.

Contact centers running outbound campaigns at real volume

Being straight with you

Where Five9 is genuinely strong.

Hover a card for the full point.

Deep, mature contact-center routing

One of the most established pure-play CCaaS platforms, with routing and workforce tools refined over many years.

Strong enterprise analytics

Detailed reporting and QA tooling built specifically for large contact-center operations.

Proven at very large scale

Built to handle contact centers running hundreds or thousands of agents.

Deep Salesforce and CRM ecosystem

A long-standing, tightly integrated Salesforce partnership that many enterprise contact centers already have workflows built around.

From Five9 to Rozper in about two weeks.

Sign up & scope

Create your Rozper account and review your current Five9 setup — queues, IVR, agent scripts — so nothing gets lost.

Which fits you

Pick the platform that fits.

Pick Rozper if…

  • You're under their seat minimum and can't buy at list price
  • You want office phones bundled with your contact center
  • You want AI included, not reserved for enterprise tiers
  • You want monthly billing instead of an annual contract

Pick Five9 if…

  • You're running a large, established enterprise contact center
  • You don't need a bundled office-phone system
  • Your team already relies on their specific routing and workforce tools
FAQ

Switching from Five9, answered.

In most cases, yes. Rozper starts at $9.99 per user with AI included. Compare it with Five9's current per-seat pricing, including any add-ons.

Ready to move off Five9?

Get a demo and we'll map a migration plan from Five9 to Rozper.