All comparisons

Rozper vs Five9

Capable contact center, but CCaaS-only, priced at the high end, with seat minimums that lock out smaller teams.

Start a trialSee the feature spotlight
✕
50-seat minFive9
1-seat min · no capRozper
Rozper
One platform, no minimum.

Office phones, contact center, and AI on one bill — starting at a single seat.

Five9
Deep CCaaS, enterprise-priced.

Strong routing and analytics — behind a 50-seat minimum and no bundled office phones.

Hover either side for the quick take.

99.99%
Network uptime SLA

Carrier-grade infrastructure with redundant routing across every region.

150+
Countries covered

Local numbers and compliant calling in every market that matters to you.

<50ms
Median call latency

Direct carrier interconnects keep audio quality clean, even cross-border.

24/7
Human support

A real person, not a ticket queue — every hour, every day.

Feature spotlight

No giant table to scroll through.

Each card is scored out of its row count — hover to reveal exactly what's behind the number.

Rozper · 24/24Five9 · 9/24Hover a category to see the breakdown

Voice & messaging

4/4

Rozper 4/4 · Five9 2/4 — hover for the breakdown

Voice & messaging
  • Unlimited US/CA calling
  • Included office phone system (UCaaS)
  • International minute pool bundled
  • Local presence dialing

AI

3/3

Rozper 3/3 · Five9 0/3 — hover for the breakdown

AI
  • AI receptionist included at entry tier
  • AI conversation intelligence at entry tier
  • Sentiment & call summaries at entry tier

Contact center

4/4

Rozper 4/4 · Five9 4/4 — hover for the breakdown

Contact center
  • Skills-based ACD routing
  • Omnichannel inbox
  • Supervisor monitoring tools
  • Predictive / progressive dialer

Trust & commercial

5/5

Rozper 5/5 · Five9 1/5 — hover for the breakdown

Trust & commercial
  • No seat minimum
  • Monthly billing available
  • $0 setup fee
  • Migration assistance included
  • SOC 2 Type II

Channels & integrations

4/4

Rozper 4/4 · Five9 2/4 — hover for the breakdown

Channels & integrations
  • Omnichannel messaging (WhatsApp · SMS · web chat) at entry tier
  • Native Microsoft Teams integration
  • Salesforce · HubSpot · Zoho integrations
  • Public REST + webhooks API

Onboarding & seat flexibility

4/4

Rozper 4/4 · Five9 0/4 — hover for the breakdown

Onboarding & seat flexibility
  • Self-serve signup, no sales call required
  • Dedicated migration specialist assigned
  • In-app AI setup wizard, no IT ticket needed
  • Phone support included at entry tier

What 25 seats costs.

$9.99 /seat/mo
$2,997 / year at 25 seats
AI included, no seat minimum

At 25 seats, switching from Five9 saves roughly $41,703/year — and Five9's 50-seat minimum means a team this size can't buy it at all without over-licensing.

Illustrative example — figures are directional buyer guidance. Confirm current Five9 pricing before deciding.

Which Rozper tier replaces your seat.

Starter
$7.99 /seat/mo

A full business phone — calling, AI, SMS, and CRM sync from day one.

Solo operators and small teams just moving off a legacy phone line

ProfessionalPopular
$15.99 /seat/mo

Full omnichannel, deep integrations, and compliance for growing teams.

Sales and support teams that need omnichannel plus real CRM depth

Enterprise
$25.99 /seat/mo

Voice cloning, predictive dialing, and analytics for high-volume ops.

Contact centers running outbound campaigns at real volume

Being straight with you

Where Five9 is genuinely strong.

Hover a card for the full point.

Deep, mature contact-center routing

One of the most established pure-play CCaaS platforms, with routing and workforce tools refined over many years.

Strong enterprise analytics

Detailed reporting and QA tooling built specifically for large contact-center operations.

Proven at very large scale

Built to handle contact centers running hundreds or thousands of agents.

Deep Salesforce and CRM ecosystem

A long-standing, tightly integrated Salesforce partnership that many enterprise contact centers already have workflows built around.

From Five9 to Rozper in about two weeks.

Sign up & scope

Create your Rozper account. A migration specialist reviews your current Five9 setup — queues, IVR, agent scripts — so nothing gets lost.

Which fits you

Pick the platform that fits.

Pick Rozper if…

  • You're under their seat minimum and can't buy at list price
  • You want office phones bundled with your contact center
  • You want AI included, not reserved for enterprise tiers
  • You want monthly billing instead of an annual contract

Pick Five9 if…

  • You're running a large, established enterprise contact center
  • You don't need a bundled office-phone system
  • Your team already relies on their specific routing and workforce tools

Read reviews, switch with confidence.

4.9/5G2Based on 1,284 reviews
“

What our customers are saying

Rozper gave us instant local presence in new markets. Every new region used to mean a new carrier contract and weeks of setup. International sales are up 40% since we switched.

4.5
SR
Sofia Rossi
1 week ago

Rozper made our shift to hybrid work seamless. One platform, zero friction, and support that actually picks up the phone when something needs attention on a Sunday night.

4.7
GB
Gunnar Björnsson
10 days ago

Rozper feels like part of our own team, not just another vendor. Every request gets a real answer within the hour, and our quarterly reviews actually change the roadmap.

4.8
MK
Mariam Khalil
2 weeks ago

We kept our existing SIP phones and our CRM, and Rozper just dropped in alongside them. Porting 180 numbers took days, not the months our last provider quoted us.

5.0
DO
Daniel Okafor
3 weeks ago

Rozper gave us instant local presence in new markets. Every new region used to mean a new carrier contract and weeks of setup. International sales are up 40% since we switched.

4.5
SR
Sofia Rossi
1 week ago

Rozper made our shift to hybrid work seamless. One platform, zero friction, and support that actually picks up the phone when something needs attention on a Sunday night.

4.7
GB
Gunnar Björnsson
10 days ago

Rozper feels like part of our own team, not just another vendor. Every request gets a real answer within the hour, and our quarterly reviews actually change the roadmap.

4.8
MK
Mariam Khalil
2 weeks ago

We kept our existing SIP phones and our CRM, and Rozper just dropped in alongside them. Porting 180 numbers took days, not the months our last provider quoted us.

5.0
DO
Daniel Okafor
3 weeks ago
FAQ

Switching from Five9, answered.

In most cases, yes. Rozper starts at $9.99 per user with AI included, which typically undercuts Five9's comparable per-seat pricing once you account for add-ons.

Ready to move off Five9?

Start a free trial or book a demo and we'll map a migration plan from Five9 to Rozper.

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