All comparisons

Rozper vs 8x8

Strong global voice, with capabilities gated behind X-series tiers.

This covers what actually decides a switch — price per seat, how much AI ships in the box, and how long a real migration takes.

AI includedGlobal coverageMonthly billingOne platform
Migration consoleLive
25Seats migrating
17/17Capabilities included
Hi, we're switching from Dialpad — can you port our numbers?
AI receptionist is answering…
Global
Number coverage
Email + Chat
Support
The verdict

17 of 17 criteria, decided.

We scored this matchup against the same 17 criteria we use for every comparison on this site — bundled AI, contract flexibility, migration support, and channel coverage among them. Rozper meets 17 of them at the entry tier; 8x8 meets 6. The full breakdown, row by row, is in the feature ledger further down this page.

Rozper17/17
8x86/17
Total cost example

What 25 seats costs, side by side.

Rozper
$9.99/ seat / month
$2,997 / year at 25 seats
AI included, no add-on
8x8
$24.00/ seat / month
$7,200 / year at 25 seats
AI not included at this tier
Switching to Rozper saves
$4,203 / year

Illustrative example at 25 seats — figures are directional buyer guidance. Confirm current 8x8 pricing and tiers before deciding.

Which tier do you need

Rozper's real plans, not a single price point.

The $9.99 headline is the entry point — most teams moving off 8x8land on one of these three. Compare what's actually included at each tier against whatever plan you're on today.

Starter
$7.99/seat/mo, billed annually
or $9.99/seat billed monthly

A full business phone — calling, AI, SMS, and CRM sync from day one.

Solo operators and small teams just moving off a legacy phone line

  • Unlimited US/CA calling + SMS/MMS
  • 25 AI Receptionist minutes / month
  • AI Assistant, AI call tags, AI writer included
  • 1 seat minimum, month-to-month billing
ProfessionalMost popular
$15.99/seat/mo, billed annually
or $19.99/seat billed monthly

Full omnichannel and deep integrations for growing teams.

Sales and support teams that need omnichannel plus real CRM depth

  • 100 AI Receptionist minutes / month
  • WhatsApp, Facebook, Instagram, Telegram, Teams
  • Salesforce, HubSpot, Zoho, Zendesk, Pipedrive
  • Call recording, supervisor tools
Enterprise
$25.99/seat/mo, billed annually
or $29.99/seat billed monthly

Voice cloning, predictive dialing, and analytics for high-volume ops.

Contact centers running outbound campaigns at real volume

  • 300 AI Receptionist minutes / month
  • Predictive / progressive auto dialer
  • Full ACD with skills-based routing
  • Phone + priority support

All three tiers include everything in the plan below, plus email support. See the full pricing page for the custom-enterprise tier.

Why teams switch

Where Rozper pulls ahead of 8x8.

AI receptionist and call summaries included, not an X-tier upsell

Transparent per-user pricing with no annual lock-in

Faster self-serve onboarding

Wholesale voice and SIP trunking under the same roof as your office phones

Feature by feature

The full ledger, by category.

Hover any card below to see exactly which rows are behind the score.

Rozper · 17/178x8 · 6/17Hover a category to see the breakdown

Voice & messaging

4/4

Rozper 4/4 · 8x8 1/4 — hover for the breakdown

Voice & messaging
  • Unlimited US/CA calling
  • International minute pool bundled
  • Local presence dialing
  • Predictive / progressive dialer

AI

3/3

Rozper 3/3 · 8x8 0/3 — hover for the breakdown

AI
  • AI receptionist included
  • AI conversation intelligence
  • Sentiment & call summaries

Channels & integrations

4/4

Rozper 4/4 · 8x8 4/4 — hover for the breakdown

Channels & integrations
  • WhatsApp · Facebook · Instagram
  • Microsoft Teams native integration
  • Salesforce · HubSpot · Zoho
  • Public REST + webhooks API

Trust & commercial

1/1

Rozper 1/1 · 8x8 0/1 — hover for the breakdown

Trust & commercial
  • Monthly billing available

Global network & reliability

3/3

Rozper 3/3 · 8x8 1/3 — hover for the breakdown

Global network & reliability
  • Local numbers in many countries
  • Wholesale voice & SIP trunking available
  • Number porting handled for you, not self-serve

Onboarding & support depth

2/2

Rozper 2/2 · 8x8 0/2 — hover for the breakdown

Onboarding & support depth
  • Self-serve signup, no sales call required
  • In-app AI setup wizard, no IT ticket needed
Being straight with you

Where 8x8 is genuinely strong.

No platform wins on every dimension. Here's where 8x8 holds a real edge.

Established XCaaS pedigree

A long-running, combined UCaaS-and-CCaaS vendor with a mature global voice network built up over many years.

Broad integration marketplace

Years in market means a wide catalog of pre-built third-party connectors beyond the core CRM integrations.

Enterprise depth at top tiers

Once you're on the higher X-series plans, the certification and compliance depth is extensive.

Long-standing carrier relationships

Years of direct interconnect agreements with regional carriers, which can matter for call quality in specific, harder-to-reach markets.

How switching works

From 8x8 to Rozper in about two weeks.

1
Day 0

Sign up & scope

Create your Rozper account and map your current numbers, users, and call flows. Review your 8x8 setup — extensions, IVR menus, business hours rules — so nothing gets lost in translation.

2
Day 1–3

Configure Rozper

Set up users, routing, IVR, and AI voice agents in parallel with your live 8x8 system. Your existing team keeps taking calls on the old system while the new one is built out in the background.

3
Day 4–7

Ask about porting

Contact us about porting your numbers — you may need release codes or account PINs from 8x8.

4
Day 8–12

Run in parallel

Test call flows end to end and train your team on the new interface while both systems are briefly live side by side, so there's no scramble on cutover day.

5
Day 13–14

Cut over & cancel

Numbers finish porting, Rozper goes live as the system of record, and you cancel your 8x8 plan.

Which is right for you

Pick the platform that fits.

Pick Rozper if…

  • You want office phones, contact center, and AI voice agents on one bill
  • You need AI included today, not gated behind a higher tier
  • You want to avoid a long annual commitment
  • You're consolidating multiple vendors into one platform
Get a Demo

Pick 8x8 if…

  • You're already deep in their ecosystem with custom integrations built
  • You specifically need certifications only available on the top enterprise tier
  • Your procurement process requires an established XCaaS vendor by name
FAQ

Switching from 8x8, answered.

In most cases, yes. Rozper starts at $9.99 per user with AI included. Compare it with 8x8's current per-seat pricing, including any add-ons.

Ready to move off 8x8?

Get a demo and we'll map a migration plan from 8x8 to Rozper.